Paphus Solutions Inc. ("Paphus", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Account Information: Name, email address, company name, job title when you create an account
- Payment Information: Billing address, payment method details (processed by secure third-party payment processors)
- Communications: Messages, feedback, and support requests you send to us
1.2 Information Collected Automatically
- Usage Data: Features used, actions taken, time and duration of use
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed
1.3 Information We Do NOT Collect
For on-premise deployments (LedgeOS, VerifyCore), we do not have access to your data. All processing occurs on your infrastructure. We only collect anonymized telemetry for product improvement if you opt-in.
2. HOW WE USE YOUR INFORMATION
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve user experience
- Comply with legal obligations
3. DATA SHARING
We do NOT sell your personal information. We may share information with:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with merger, acquisition, or sale of assets
4. DATA SECURITY
We implement industry-standard security measures including:
- TLS 1.3 encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance (in progress)
- ISO 27001 alignment
5. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data in portable format
- Opt-out of marketing communications
- Withdraw consent
6. CONTACT US
For privacy-related inquiries:
Email: sales@paphussolutions.com
Address: Paphus Solutions Inc., Toronto, Ontario, Canada
These Terms of Service ("Terms") govern your access to and use of Paphus Solutions Inc. products and services.
1. ACCEPTANCE OF TERMS
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.
2. SERVICES DESCRIPTION
Paphus Solutions provides:
- LedgeOS: Decentralized Agentic AI Operating System
- VerifyCore: Agentic Business Intelligence Platform
- VERITAS: Executive AI Companion
- Bot Libre: Enterprise Chatbot Platform
3. USER ACCOUNTS
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must notify us immediately of any unauthorized access
- One person or entity per account unless otherwise agreed
4. ACCEPTABLE USE
You agree NOT to:
- Use services for illegal purposes
- Attempt to gain unauthorized access to systems
- Interfere with or disrupt services
- Reverse engineer or decompile software
- Use services to develop competing products
- Violate intellectual property rights
5. INTELLECTUAL PROPERTY
All intellectual property in our services remains owned by Paphus Solutions Inc. You receive a limited, non-exclusive license to use the services as intended.
Your Data: You retain all rights to data you input into our services. We claim no ownership over your content.
6. PAYMENT TERMS
- Fees are as stated at time of purchase
- Subscription fees are billed in advance
- Refunds per our refund policy
- We may change pricing with 30 days notice
7. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAPHUS SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
8. GOVERNING LAW
These Terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.
9. CHANGES TO TERMS
We may modify these Terms at any time. Material changes will be communicated via email or service notification at least 30 days before taking effect.
10. CONTACT
Email: sales@paphussolutions.com
Paphus Solutions Inc. is committed to compliance with the European Union General Data Protection Regulation (GDPR).
1. DATA CONTROLLER
Paphus Solutions Inc.
Toronto, Ontario, Canada
Email: sales@paphussolutions.com
2. LAWFUL BASIS FOR PROCESSING
We process personal data based on:
- Contract: Processing necessary to fulfill our services
- Consent: Where you have given explicit consent
- Legitimate Interest: For business operations and improvement
- Legal Obligation: When required by law
3. YOUR GDPR RIGHTS
As an EU resident, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in machine-readable format
- Object: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw previously given consent
4. DATA TRANSFERS
When transferring data outside the EU/EEA, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (Canada is recognized)
- Your explicit consent where applicable
5. DATA RETENTION
We retain personal data only as long as necessary:
- Active accounts: Duration of service relationship
- Closed accounts: Up to 7 years (legal requirements)
- Marketing: Until consent withdrawn
6. EXERCISING YOUR RIGHTS
To exercise any GDPR rights, contact us:
Email: sales@paphussolutions.com
We will respond within 30 days. You also have the right to lodge a complaint with your local Data Protection Authority.
7. DATA PROTECTION OFFICER
For GDPR-related inquiries:
Email: sales@paphussolutions.com